> For the complete documentation index, see [llms.txt](https://atlas-18.gitbook.io/bc-disclaimer-and-refund-policy/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://atlas-18.gitbook.io/bc-disclaimer-and-refund-policy/disclaimer-and-refund-policy.md).

# 🚩Disclaimer and Refund Policy

## Disclaimer and Refund Policy

### Important Notice

**Please read this policy carefully before purchasing or activating any product.**

By purchasing a digital license key from our service, you acknowledge and agree to the following terms and conditions:

### 1. Product Understanding and Risk Acknowledgment

Customers must fully understand the nature of the software they are purchasing. We emphasize that:

* The undetected status of any software does not guarantee 100% protection against bans in any game or from any provider.
* Users purchase and use the software entirely at their own risk.

### 2. Sales and Refund Policy

#### 2.1 Finality of Sales

* All sales of digital license keys are final and non-refundable.
* We may, at our sole discretion, offer an exchange under specific circumstances, but this is not guaranteed.

#### 2.2 License Key Restrictions

* Digital license keys are:
  * Issued to the original purchaser via email or live chat
  * Non-transferable unless explicitly authorized by our team
  * Strictly prohibited from resale or distribution

### 3. Key Activation and Usage

#### 3.1 Activation Process

* Upon successful payment, a digital license key will be provided via email or live chat.
* It is the customer's responsibility to activate the key according to the provided instructions.

#### 3.2 Usage Rights

* The license key grants limited usage rights as specified in the product's terms and conditions.
* Misuse or violation of these terms may result in immediate license termination without refund.

#### 3.3 Lifetime Access Clarification

* "Lifetime access" refers to the software's lifetime, not the user's lifetime.
* We may attempt to transfer the key to an alternative product if possible, but this is not guaranteed.

### 4. Technical Support

* Our customer support team will make reasonable efforts to assist with activation or functionality issues.
* Technical support issues does not entitle the customer to a refund.
* Exchanges are considered on a case-by-case basis and are entirely at our discretion.

### 5. Project Termination

* Projects may be discontinued at any time without prior notice.
* We are not responsible for any inconvenience or losses resulting from project termination.
* When possible, we will attempt to offer alternatives software, but this is not guaranteed.

### 6. Policy Modifications

* We reserve the right to modify this policy at any time.
* Changes become effective immediately upon posting on our website, store, or live chat services.
* Continued use of our services after policy changes constitutes acceptance of the new terms.

### 7. Contact and Inquiries

For any questions or concerns regarding this policy, please contact our customer support team through our live chat.

**By completing your purchase, you confirm that you have read, understood, and agree to these terms and conditions.**
